Terms and conditions

www.glimtekboutique.com

1. INTRODUCTION

Welcome to Ravtech Digital Desing SA! These Terms and Conditions ("Terms") govern your access to and use of Ravtech Digital Desing SA’s self-service machines, website, and services.

2. DEFINITIONS

Ravtech Digital Desing SA: Refers to Ravtech Digital Desing SA SRL, a company providing high-end automated self-service machines for product promotion and sales. Ravtech Digital Desing SA is also the Data Controller under GDPR, responsible for determining the purposes and means of processing personal data collected through its services, website, and machines.

1.     User: Any individual, company, or organization accessing Ravtech Digital Desing SA services, including both customers interacting with Ravtech Digital Desing SA’s machines and partner brands or other investors or partners. A user may also be a Data Subject under GDPR if their personal data is processed by Ravtech Digital Desing SA.

2.     Service(s): Refers to all services provided by Ravtech Digital Desing SA, including but not limited to product display, advertising, and sale of goods through automated self-service machines, along with related digital advertising and customer interaction tools.

3.     Partner Brands: Any individual or business entity that promotes or sells their products through Ravtech Digital Desing SA’s platform. Partner Brands may also act as Joint Controllers with Ravtech Digital Desing SA for any personal data processed in connection with their own products, sales, or promotions.

4.     Personal Data: Any information related to an identified or identifiable natural person (“Data Subject”), including but not limited to names, contact details, payment information, and online identifiers such as cookies or device information, that is collected, stored, or processed by Ravtech Digital Desing SA in the course of providing services.

5.     Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, or destruction.

6.     Data Controller: The entity that determines the purposes and means of the processing of personal data. In the context of Ravtech Digital Desing SA’s services, Ravtech Digital Desing SA SRL is the Data Controller for all personal data collected from users interacting with its machines and website.

7.     Data Processor: Any natural or legal person, public authority, agency, or other body that processes personal data on behalf of the Data Controller. Ravtech Digital Desing SA may engage Data Processors (e.g., payment gateways, hosting services) to assist with providing its services, under strict contractual terms ensuring GDPR compliance.

8.     Data Subject: Any identifiable natural person whose personal data is processed by Ravtech Digital Desing SA. This includes users of Ravtech Digital Desing SA’s self-service machines, visitors to the website, or any individual whose personal data is collected or processed in connection with the services provided.

9.     Consent: Any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which they, through a statement or a clear affirmative action, signify agreement to the processing of personal data relating to them. Ravtech Digital Desing SA will seek valid consent from users for any optional or non-essential data processing activities (e.g., marketing communications).

10.  Data Protection Officer (DPO): An individual appointed by Ravtech Digital Desing SA to oversee its compliance with GDPR and other relevant data protection laws. The DPO is responsible for monitoring internal compliance, informing and advising on data protection obligations, and acting as the contact point for Data Subjects and the supervisory authority.

11.  Data Breach: A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed. Ravtech Digital Desing SA is committed to implementing robust security measures to prevent such breaches and will notify Data Subjects and relevant authorities within 72 hours of becoming aware of any breach involving personal data, where required under the GDPR.

12.  Third Parties: Refers to entities other than Ravtech Digital Desing SA that may receive personal data from Ravtech Digital Desing SA in the course of providing services. This includes payment processors, advertisers, and analytics providers. Any transfer of personal data to third parties will be governed by appropriate legal safeguards, as required by GDPR.

13.  Legitimate Interest: A legal basis for processing personal data under GDPR, where the processing is necessary for the legitimate interests pursued by Ravtech Digital Desing SA or by a third party, provided such interests are not overridden by the rights and freedoms of the Data Subject. For example, Ravtech Digital Desing SA may process personal data based on legitimate interest for purposes such as fraud prevention or improving its services.

14.  Supervisory Authority: Refers to the independent public authority in Romania responsible for monitoring the application of GDPR and ensuring compliance. Data Subjects have the right to lodge a complaint with the Supervisory Authority if they believe their data protection rights have been violated.

15.  Cookies: Small data files placed on the device of the user when visiting the Ravtech Digital Desing SA website. Cookies may collect and store information about the user’s interaction with the site and services, including preferences and browsing history. Ravtech Digital Desing SA will seek user consent for the use of non-essential cookies in line with GDPR.

3. ACCEPTANCE OF TERMS

 

By using Ravtech Digital Desing SA’s services, whether as a user or as a brand partner or investor, you agree to be bound by these Terms. Ravtech Digital Desing SA reserves the right to update, amend, or replace these Terms at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the revised Terms.

4. ELIGIBILITY

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

5. SERVICES OVERVIEW

Ravtech Digital Desing SA provides an automated platform that allows brands to display and sell products through self-service machines located in high-traffic areas. Our machines are equipped with digital advertising and transaction systems, supported by AI for continuous customer assistance. The services offered include:

Temporary Product Displays: Showcasing products for a specified duration.

Digital Advertising: Displaying digital content, including product information and promotional campaigns.

Sales and Transactions: Facilitating product purchases through automated transactions.

6. CONTRACTUAL RELATIONSHIP WITH PARTNER BRANDS

Ravtech Digital Desing SA enters into individual agreements with brands wishing to promote or sell their products via our machines. Each brand is responsible for:

Providing accurate product descriptions.

Complying with relevant advertising standards and consumer protection laws.

Managing inventory and pricing details for products sold through the Ravtech Digital Desing SA platform.

7. PRICING AND PAYMENT

Ravtech Digital Desing SA operates on a cost-sharing model, making it significantly more affordable than traditional retail spaces. The costs associated with using our machines include:

Display Fees: A set fee for displaying products for a specified period.

Sales Commissions: A percentage of each sale made through the machine.

Advertising Fees: Charges for digital advertising space, based on duration and location.

Payment Terms:

All fees are payable upfront unless otherwise agreed in a separate written agreement.

Payments are processed via secure online methods, and all charges are non-refundable unless explicitly stated otherwise.

8. USE OF THE SELF-SERVICE MACHINES

Users and brands are expected to:

Abide by all laws, regulations, and guidelines when using our machines.

Ensure that no offensive, harmful, or illegal content is promoted or sold.

Maintain ethical standards in advertising, ensuring no false or misleading information is displayed.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Ravtech Digital Desing SA’s Intellectual Property

All content, designs, graphics, technology, and functionality available on or through Ravtech Digital Desing SA’s self-service machines, website, and associated services, including but not limited to software, algorithms, databases, user interfaces, logos, trademarks, trade names, and copyrighted material (collectively referred to as "Intellectual Property"), are the exclusive property of Ravtech Digital Desing SA SRL and its licensors. Such materials are protected by applicable intellectual property laws, including copyright, trademark, and patent laws, both within Romania and internationally.

9.1.1 Ownership and Use Restrictions

Users and Partner Brands are granted a limited, non-exclusive, revocable, non-transferable license to use Ravtech Digital Desing SA’s services solely for the purposes of promoting and selling products via Ravtech Digital Desing SA’s self-service machines, in accordance with these Terms. This license does not transfer ownership of any Intellectual Property to you.

Users and Partner Brands are expressly prohibited from:

Reproducing, distributing, modifying, creating derivative works from, publicly displaying, performing, republishing, downloading, or storing any of Ravtech Digital Desing SA’s Intellectual Property, except as required to operate the services;

Using any of Ravtech Digital Desing SA’s Intellectual Property for any commercial purpose other than as permitted through the use of our services;

Attempting to reverse engineer or access any part of Ravtech Digital Desing SA’s software, algorithms, or machine infrastructure to copy or replicate the services;

Removing, altering, or obscuring any proprietary notices (such as copyright or trademark symbols) from materials provided by Ravtech Digital Desing SA;

Using any automated means (such as bots, scraping tools, or spiders) to extract or access data from Ravtech Digital Desing SA’s services.

Any unauthorized use of Ravtech Digital Desing SA’s Intellectual Property may result in the termination of your access to the services and may subject you to legal action.

9.2 Partner Brand Content and Licensing

Ravtech Digital Desing SA provides a platform for Partner Brands to display and sell their products through its network of self-service machines. As part of the agreement with Ravtech Digital Desing SA, Partner Brands must provide various types of content, such as product descriptions, images, digital advertisements, and pricing information (collectively, "Brand Content"). By uploading or providing any Brand Content, Partner Brands:

Represent and warrant that they are the owners of, or have obtained the necessary licenses, rights, consents, and permissions to use and display such content on Ravtech Digital Desing SA’s platform;

Grant Ravtech Digital Desing SA a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, reproduce, distribute, display, and perform such Brand Content on Ravtech Digital Desing SA’s machines, website, and other digital channels, solely for the purpose of providing the services outlined in these Terms;

Acknowledge that Ravtech Digital Desing SA has the right to make modifications to Brand Content for formatting, display, or operational purposes, provided that such modifications do not alter the substance of the content;

Agree that any content uploaded or shared on the platform does not infringe upon the intellectual property rights of third parties, nor does it violate any applicable laws or regulations.

9.2.1 Product and Advertising Compliance

Partner Brands are solely responsible for ensuring that all Brand Content complies with applicable advertising standards, consumer protection laws, and intellectual property regulations. Any unauthorized use of third-party intellectual property, misleading advertisements, or illegal content may result in the removal of the content, termination of the partnership, and legal liability for the Partner Brand.

9.3 User-Generated Content

Users interacting with Ravtech Digital Desing SA’s website or services, including any participation in reviews, ratings, or feedback mechanisms (collectively, "User Content"), retain ownership of any intellectual property rights they hold in their submissions. However, by submitting any User Content, users grant Ravtech Digital Desing SA a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sub-licensable license to use, reproduce, modify, adapt, publish, and distribute such User Content in connection with Ravtech Digital Desing SA’s services.

Users agree that:

All User Content will be original, lawful, and will not infringe upon the rights of any third party;

Ravtech Digital Desing SA may remove or modify any User Content that violates these Terms or is deemed inappropriate at its sole discretion;

Ravtech Digital Desing SA may choose to publicly display User Content on its machines, website, or other promotional channels without prior notice.

Ravtech Digital Desing SA does not claim ownership of User Content but reserves the right to moderate, edit, or delete any content that violates our standards or applicable laws.

9.4 Third-Party Intellectual Property

Ravtech Digital Desing SA respects the intellectual property rights of others and expects its users and Partner Brands to do the same. If you believe that your intellectual property rights have been violated in connection with the use of Ravtech Digital Desing SA’s services, you are encouraged to notify us through the contact details provided in Section 18.

9.4.1 Copyright Infringement Notice

If you are the owner of a copyrighted work and believe that your rights have been infringed by content posted or made available on Ravtech Digital Desing SA’s platform, please provide a written notification that includes:

A description of the copyrighted work that you claim has been infringed;

A description of the material that is allegedly infringing and where it is located on the platform;

Your contact information, including your name, address, telephone number, and email address;

Your physical or electronic signature.

Ravtech Digital Desing SA will promptly investigate and, if appropriate, remove or disable access to any infringing content.

9.5 Personal Data and Intellectual Property

To the extent that any Brand Content or User Content contains personal data (as defined under GDPR), such content will be processed in accordance with Ravtech Digital Desing SA’s Privacy Policy. Personal data submitted as part of intellectual property (e.g., photographs, user profiles, or advertising content that features identifiable individuals) must be processed in compliance with applicable data protection laws, including obtaining any necessary consents or legal bases for processing.

Partner Brands are responsible for ensuring that any personal data included in Brand Content is processed lawfully, fairly, and transparently. This includes providing data subjects with the appropriate privacy notices, obtaining explicit consent where necessary, and ensuring that data protection rights, such as the right to access, rectification, and erasure, are respected.

Ravtech Digital Desing SA reserves the right to anonymize or delete personal data contained in any intellectual property submitted by users or Partner Brands if it is no longer necessary for the provision of services or if required by law.

9.6 Trademarks

The trademarks, logos, and service marks displayed on Ravtech Digital Desing SA’s platform are the property of Ravtech Digital Desing SA SRL or third-party trademark owners. You are not permitted to use these trademarks without the prior written consent of Ravtech Digital Desing SA or the relevant trademark owner. Unauthorized use of any trademark may result in legal action.

9.6.1 Partner Brand Trademarks

Partner Brands may submit their own trademarks, logos, and branding elements for use in connection with the services provided by Ravtech Digital Desing SA. By submitting such trademarks, Partner Brands:

Warrant that they own the trademark or have the legal right to use and license the trademark for the purposes outlined in these Terms;

Grant Ravtech Digital Desing SA a limited, non-exclusive, royalty-free license to display and use the trademark solely for the purpose of promoting and selling the Partner Brand’s products through Ravtech Digital Desing SA’s platform.

Ravtech Digital Desing SA will take reasonable steps to ensure that all trademarks are used correctly and in accordance with the branding guidelines provided by Partner Brands.

9.7 Consequences of Intellectual Property Infringement

Any violation of these Intellectual Property Rights, including the unauthorized use of Ravtech Digital Desing SA’s proprietary materials, content belonging to Partner Brands, or third-party intellectual property, will result in the immediate termination of access to Ravtech Digital Desing SA’s services. Additionally, Ravtech Digital Desing SA reserves the right to pursue legal action to protect its intellectual property and recover any damages resulting from the infringement.

10. DATA PROTECTION AND PRIVACY

10.1 Commitment to Data Protection

Ravtech Digital Desing SA SRL is fully committed to safeguarding the personal data of its users, Partner Brands, and other individuals whose data is processed as part of our services. We adhere to the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Romanian data protection laws. This chapter outlines how Ravtech Digital Desing SA collects, processes, and protects personal data, as well as the rights of data subjects and Ravtech Digital Desing SA's obligations as both a data controller and processor.

10.2 Personal Data We Collect

Ravtech Digital Desing SA may collect personal data in the course of providing our services. This may include:

Contact Information: Name, email, phone number, and address;

Account Information: Usernames, passwords, preferences, and user IDs;

Financial Data: Payment and billing details;

Marketing Data: Preferences for promotional communications;

Technical Data: IP addresses, device identifiers, and browsing history;

Content Data: Any personal data contained in advertisements, user feedback, or other submissions.

Data is collected when users interact with our website, create accounts, use our machines, or communicate with customer support.

10.3 Legal Basis for Data Processing

Ravtech Digital Desing SA processes personal data on the following lawful bases, as set forth in Article 6 of the GDPR:

Consent: When individuals have provided explicit consent (e.g., for marketing);

Contractual Necessity: To perform contracts between Ravtech Digital Desing SA and users or Partner Brands;

Legal Obligation: To comply with legal requirements;

Legitimate Interests: Where necessary for our legitimate interests, such as improving services or ensuring security, provided these do not override individual rights.

10.4 Purpose of Data Collection

We collect personal data for the following purposes:

Service Delivery: To operate our self-service machines, manage accounts, and process transactions;

Customer Support: To address inquiries and provide assistance;

Marketing and Communications: To send promotional materials, with user consent;

Personalization: To tailor user experiences;

Analytics: To monitor user behavior and improve services;

Compliance: To meet legal requirements, such as tax reporting;

Security: To ensure the integrity of our platform and prevent fraud.

10.5 Sharing of Personal Data

We may share personal data with:

Service Providers: Third-party providers assisting with payment processing, hosting, or marketing;

Partner Brands: Limited data may be shared with Partner Brands for advertising purposes;

Legal Authorities: When required by law or to protect the rights, property, or safety of Ravtech Digital Desing SA and others;

Corporate Transactions: Personal data may be transferred in mergers or acquisitions, subject to compliance with data protection laws.

10.6 Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods may vary based on:

Account Data: Retained during account activity and for a reasonable period afterward;

Transaction Data: Retained in line with legal obligations;

Marketing Data: Retained until the user withdraws consent;

Legal Compliance: Data may be retained longer if required for legal purposes.

Once the retention period has expired, personal data will be securely deleted or anonymized.

10.7 Data Security

Ravtech Digital Desing SA implements robust technical and organizational measures to protect personal data from unauthorized access, alteration, or loss, including:

Encryption: Securing data in transit and at rest;

Access Controls: Restricting access to authorized personnel only;

Data Minimization: Collecting only the necessary data;

Audits: Regular security assessments to identify vulnerabilities.

While we strive to protect personal data, no system is completely secure. Therefore, we cannot guarantee absolute security.

10.8 Rights of Data Subjects

In accordance with the GDPR, individuals have the following rights:

Right to Access: To request access to personal data held by Ravtech Digital Desing SA;

Right to Rectification: To request corrections of inaccurate or incomplete data;

Right to Erasure: To request deletion of personal data under certain conditions (e.g., when data is no longer needed or consent is withdrawn);

Right to Restrict Processing: To limit processing in specific circumstances;

Right to Data Portability: To request the transfer of personal data to another service provider;

Right to Object: To object to processing for direct marketing or on legitimate interest grounds;

Right to Withdraw Consent: Where data is processed based on consent, users can withdraw their consent at any time.

10.9 Exercising Your Rights

Data subjects may exercise their rights by contacting Ravtech Digital Desing SA through the channels provided in Section 18. We aim to respond to all requests within one month, with possible extensions in complex cases.

If a data subject believes their rights have been violated, they have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) or their local supervisory authority.

10.10 International Transfers of Personal Data

Ravtech Digital Desing SA processes personal data within the European Union. However, where necessary, data may be transferred to third-party service providers outside the European Economic Area (EEA). In such cases, Ravtech Digital Desing SA ensures appropriate safeguards are in place, such as standard contractual clauses or compliance with an approved data protection framework.

10.11 Automated Decision-Making and Profiling

Ravtech Digital Desing SA may use automated decision-making or profiling for personalized marketing or service recommendations. Where such processes have a significant effect on individuals, users have the right to request human intervention in the decision-making process and to object to automated processing.

10.12 Changes to Our Privacy Policy

We may update this Data Protection and Privacy Policy from time to time. Changes will be posted on our website and will become effective upon publication. Users are encouraged to review this policy periodically to stay informed of any updates.

11. LIMITATION OF LIABILITY

Ravtech Digital Desing SA shall not be liable for:

Any indirect, incidental, or consequential damages, including loss of revenue, profits, or data.

Malfunctions, delays, or interruptions of service due to unforeseen circumstances.

Any issues arising from the actions of third-party service providers or partner brands.

Our machines and services are provided "as is," without warranties of any kind, either express or implied. We do not guarantee that the operation of our machines will be uninterrupted or error-free.

12. DISPUTE RESOLUTION

In the event of a dispute between Ravtech Digital Desing SA and its users or partner brands, both parties agree to first attempt resolution through amicable negotiations. If a resolution cannot be reached, the matter shall be submitted to arbitration in accordance with the rules of the International Chamber of Commerce, with arbitration taking place in Bucharest, Romania.

13. TERMINATION

Ravtech Digital Desing SA reserves the right to terminate or suspend your access to our services at any time, for any reason, including but not limited to violation of these Terms. Upon termination, you will no longer be permitted to use our services, and any outstanding fees will remain payable.

14. FORCE MAJEURE

Ravtech Digital Desing SA is not liable for any delays or failures in performance caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, or governmental actions.

15. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bucharest.

16. AMENDMENTS

Ravtech Digital Desing SA reserves the right to modify these Terms at any time. Such modifications will be posted on our website, and continued use of our services after any changes indicate your acceptance of the updated Terms.

17. MISCELLANEOUS

Severability: If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from Ravtech Digital Desing SA.

Entire Agreement: These Terms, along with any additional agreements you enter into with Ravtech Digital Desing SA, constitute the entire agreement between you and Ravtech Digital Desing SA concerning the use of our services.

18. CONTACT INFORMATION

For any inquiries or concerns regarding these Terms, please contact us at:

 

 

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